General Support
Product usage help, feature guidance, account access issues, and troubleshooting.
Email: support@rentbuddy.app
Typical response: within 1 business day
CONTACT US
We Are Here to Help
For the fastest response, please contact the team using the channel that best matches your request type. Include your account email, workspace details, and any relevant screenshots or transaction IDs.
Billing and Refunds
Subscription questions, invoices, payment failures, plan changes, and refund requests.
Email: billing@rentbuddy.app
Typical response: within 1 to 2 business days
Privacy and Data Requests
Data access, correction, deletion, export requests, and privacy-related concerns.
Email: privacy@rentbuddy.app
Initial acknowledgment: within 2 business days
Legal Matters
Contractual terms, compliance inquiries, legal notices, and policy clarifications.
Email: legal@rentbuddy.app
Typical response: within 3 business days
Security Reporting
Responsible disclosure reports, suspicious activity concerns, and platform security issues.
Email: security@rentbuddy.app
Urgent review for high-severity reports
Partnerships
Integration opportunities, platform partnerships, and ecosystem collaboration requests.
Email: partners@rentbuddy.app
Typical response: within 3 to 5 business days
Support Checklist
- Your registered account email or phone.
- A concise description of the issue or request.
- Steps already attempted.
- Relevant screenshots, links, or error messages.
- Billing reference details for payment-related issues.
Business Information
RentBuddy is operated by Elvento Labs.
Primary support email: support@rentbuddy.app