1. Scope and Applicability
This Policy applies to personal information processed through our Services. It does not apply to third-party websites, services, or integrations that are governed by their own privacy notices.
2. Information We Collect
2.1 Information You Provide
- Account details: name, email address, phone number, password.
- Property and tenancy details: addresses, rent amount, due dates, lease dates, and related notes.
- Documents and media: rental agreements, IDs, invoices, and move-in/move-out images uploaded by users.
- Support communications: messages, attachments, and feedback shared with our support team.
2.2 Information Collected Automatically
- Device and usage data: browser type, operating system, app version, language, and time zone.
- Log data: IP address, request timestamps, pages visited, and actions taken in the Services.
- Cookie and similar technology data.
3. How We Use Information
- To provide and operate the Services.
- To authenticate users and secure accounts.
- To process subscriptions, payments, and invoices.
- To improve reliability, performance, and product experience.
- To communicate service updates and support responses.
- To comply with legal obligations and enforce rights.
5. Security and Retention
We use technical and organizational safeguards including encryption in transit, access controls, monitoring, and backups. We retain personal information only as long as needed to provide Services, satisfy legal obligations, resolve disputes, and enforce agreements.
6. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or export your information. To submit a request, email privacy@rentbuddy.app.
7. Contact Us
For privacy-related questions or requests:
Privacy: privacy@rentbuddy.app
Support: support@rentbuddy.app